Privacy Policy

Last Updated: January 23, 2026

Legacy Moving Denver ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.legacymovingdenver.com.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Request a Quote: Name, email address, phone number, moving details (origin, destination, move date, home size)
• Contact Us: Name, email address, phone number, message content
• Submit Feedback: Name, email, feedback content, ratings
• Book Services: Billing information, address details, special requests or requirements

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referral source (how you arrived at our website)
• Device information (mobile, desktop, tablet)

1.3 Analytics Information

We use Plausible Analytics, a privacy-friendly analytics service that:

• Does not use cookies
• Does not track you across websites
• Does not collect personal information
• Is fully GDPR, CCPA, and PECR compliant
• Does not require consent banners or cookie notices

Plausible only collects anonymous, aggregated data about page views and visitor trends. Learn more about Plausible's privacy approach.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To respond to your quote requests, schedule moves, and provide moving services
• Communication: To contact you via phone, email, or text message regarding your inquiry or service
• Customer Support: To assist you with questions, concerns, or service issues
• Service Improvement: To understand how visitors use our website and improve our services
• Marketing: To send you promotional information about our services (you can opt out at any time)
• Legal Compliance: To comply with applicable laws and regulations

3. How We Share Your Information

3.1 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business:

• Email Service: For sending quote confirmations and communications
• Form Processing: Web3Forms for form submissions (they do not store or sell your data)
• Hosting Provider: Vercel for website hosting
• Analytics: Plausible Analytics (privacy-focused, no personal data collected)

These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS encryption for data transmission
• Secure servers and hosting infrastructure
• Regular security updates and patches
• Access controls limiting who can view your information
• Regular security audits and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

5.1 Access and Correction

You have the right to access and update your personal information. Contact us at (720) 340-1849 or info@legacymovingdenver.com to request access or corrections.

5.2 Opt-Out of Marketing

You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Calling us at (720) 340-1849
• Emailing us at info@legacymovingdenver.com

Note: You will still receive transactional communications related to services you've requested (quote confirmations, service updates, etc.).

5.3 Data Deletion

You can request that we delete your personal information by contacting us. We will comply with your request unless we need to retain certain information for legal, regulatory, or business purposes.

5.4 Do Not Track

Since we use Plausible Analytics (which doesn't track users across websites), we don't respond to Do Not Track (DNT) signals differently—we already don't track you.

6. Cookies and Tracking Technologies

We do not use cookies for tracking or advertising purposes. Our website uses minimal technical cookies only for:

• Captcha verification (to prevent spam)
• Session management

We do not use:

• Third-party advertising cookies
• Social media tracking pixels
• Retargeting or remarketing technologies

Because we use privacy-focused analytics (Plausible) and minimal cookies, no cookie consent banner is required under GDPR, CCPA, or PECR regulations.

7. Third-Party Links

Our website may contain links to third-party websites (review sites, social media, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and share
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we don't sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at (720) 340-1849 or info@legacymovingdenver.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: